At Spider Web Solutions, we pride ourselves on providing high-quality, client-centric services. We understand that not every service is right for every client, which is why we offer a transparent and differentiated cancellation and refund policy for our digital marketing services. This way, you can be sure that you’re getting the right service for your needs. Thank you for choosing Spider Web Solutions!
What is the process for cancelling?
To cancel your service agreement with us, please contact us via the Contact Us page on our website.
In order to cancel your service, please contact us by telephone, email or fax. Your request will be processed by our accounts department. Once we have received your cancellation request, you will receive a confirmation reply. Until you receive this reply, your cancellation request will be considered invalid. The email confirmation service cancellation will serve as proof that you have successfully cancelled your service.
Can I cancel my service at any time?
You can cancel your service within 1 business day after signing your service agreement with us. If you would like to cancel your service after 1 business day has passed, we require a minimum of 3 month notice in order to process your cancellation.
What is the refund policy?
Our refund policy for search engine optimization and other services is as follows:
There will be no refund for cancellation of orders. Additionally, if the project is worked on manually, there will be no money back.
It is important to note that ranking algorithms and robots for page rank are constantly changing and updating. As a result, any digital marketing company cannot guarantee their clients a specific result. Consequently, any refund claims regarding this matter will not be honoured.
However, Spider Web Solutions can assure you that we will keep your website and other pages optimized according to the latest algorithms through updated techniques. We are knowledgeable in search engine optimization tricks and, as a result, will offer you a noticeable performance of your brand online.
More importantly, we engage your consumers across the globe for more profitability and efficiency, through digital transformation of your business.
No refund policy:
All payments are final and non-refundable.
We do not offer refunds under any circumstances. This includes, but is not limited to, services that have already been delivered, transaction fees, and money back guarantees. If there are any errors or failed results due to incorrect information provided by the client, the company is not held responsible. In addition, if our search engine optimization services are hindered by activities of a third party, we will not take any responsibility for that. Thank you for your understanding.
We reserve the right to make changes to this cancellation and refund policy for digital marketing services at any time without prior notice. Thank you for being here.